Technical Support
Our team is ready to help you 24/7
Response within 24h
Instant Support 24/7
❓ Frequently Asked Questions
🚀 How to start exam?
Login → Choose exam → Click "Start Now"
🎁 Free trial?
14 days free with full access to thousands of questions
💰 Available plans?
₪25 monthly • ₪65 for 3 months • ₪130 semi-annual
📚 How many questions?
thousands of questions in 30+ specialties with AI
🔐 Change password?
Profile → Settings → Change Password
📊 Review answers?
After exam, results show with detailed explanation
❌ Cancel subscription?
Yes, anytime without extra fees
📱 Mobile support?
Yes, fully responsive with RTL support
🔄 Questions updated?
We update question bank continuously
🤖 AI features?
Advanced performance analysis & recommendations
⚙️ Technology used?
Modern, secure web technologies for a fast, reliable experience
🛡️ Security?
SSL/TLS, CSRF Protection, Full encryption
🔧 Common Technical Issues
🚫 Login Issue
Check email & password or use "Forgot Password"
⚠️ Exam Not Working
Refresh browser, clear cache, or try Chrome
📉 Results Not Showing
Make sure to finish exam by clicking "Finish"
⏰ Working Hours
Available 24/7
Response within 24h
🕐 Peak Hours
9 AM - 9 PM (Palestine)